I had been advised this Bundle, included the cellular phone. They didn't say I would have to modify my cellphone from land line to World wide web. Every time they called to put me on intrenet cellphone I would not allow them to.
Round the identical time, I had been approached by cellular phone by Direct Television set / AT&T and finally I used to be convinced to change back to AT&T. The consultant I spoke with was really courteous – I defined to him the specific situation I used to be in, and he advised me that as I am switching back again, when all equipment was acquired, the slate will likely be wiped clean. I proceeded to cancel my company with Spectrum and switched again.
December 26, 2015 at 9:18 pm For somebody who’s been with att for over twenty years, I am so dissatisfied in how we’ve been taken care of when my spouse and children And that i are faithful shoppers (who decide to retain the expensive assistance for bit of head). We've got six cellular telephone lines, World-wide-web, u-verse, and digital existence. To Feel I must connect with every month to pay the digital Monthly bill they can’t manage to placed on car accurately. Each and every other Invoice will come out mechanically with them, but this new 1 (att digial lifestyle)has been a hassel… I often determine it’s not Lively After i endeavor to open up my garage with my cellular phone, or check the cameras due to the fact I have puppies, so I look to check out how They may be executing throughout the day. I’ve identified as six moments as it was installed and each month they are saying it can get set to vehicle. Previous time I called the rep had the nerve to convey it was cancelled and I had to pay for a reactivation fee, then verifyed the cardboard which was already on file! Currently, I named and spoke to the Lisa who states her supervisor was far too chaotic (right after ready more than ten min for her to get on the line). She then knowledgeable me that she wouldnt be calling me again nowadays, but probably Monday.
We are actually a faithful AT & T U-Verse customer for more than three yrs. We a short while ago acquired a brand new residence and After i known as to transfer the company I had been informed that U-Verse was not readily available in the area that we where relocating to.
I known as AT&T to request details for returning the DSL modem and was instructed an Electronic mail with UPS return label could be sent to me.
To generate this even worse, 2 times ago and just two days just before my existing twelve thirty day period arrangement terminates, I called in to make sure ATT cancelled my support at the end of this expression. Their Representative stated I had to call back again on the working day it expires to terminate to which I informed them they might just terminate it that day (two times ahead of the stop in the twelve month settlement).
May possibly 14, 2015 at 6:thirty pm i wanna to inform u right this moment, at&t uverse are a bunch of crooks, we canceled their service in feburary an due to the fact we bundled our Monthly bill they are attempting to inform me that i was a month powering because of the way they do the billing cycle, that element I am able to comprehend but whenever they paid at&t wireless on time, an at time that we canceled they DID NOT click for info send out at&t my payment, so hence we were receiving harassed by at&t wi-fi that we did not buy the month of feb-march,an was about to shut my phones off so thus, we sent the the money for all those months, Alright, we advised u-verse in their mistake, so as a result they far too despatched at&t a payment too, now u tell me why i really have to spend uverse again the money WHEN It had been THEIR Slip-up!
July 7, 2016 at five:ten pm i hv been complaing to AT&T for the final 5 days i request a refund for your cellphone tht tnhey hv billed me double for and all they are doing is explain to me its not there challenge equesting tht my revenue b refunded all i talk to wz for ths how long do i hv to combat AT&T it did not take you five times to just take it from my account so it shouldn't get five days to return my funds you hv double charged me for a telephone wherein i payed for online and now i cannot get my funds many people would just sit and wait but i am not tht particular person gv me my income and bk it wz on &/two/2016 whn u took it off also on 7/4/2016 whn you took An additional payment off gv me my dollars bk if they are saying AT&T say its not there problem effectively mayb an individual needs a fresh career or i will just take further action
You cant even reach a person that can fix the problem, just individuals who inform you distinct tales. Worst customer service at any time.
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With the population exploding and the rise in buyers AT&T has not amplified their repair folks for two motives – it’s more cash with the company’s CEO’s so they can invest in that 5th or sixth residence in Europe.
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I'm requesting you critique this connect with and examine this young male’s habits so that you could understand how this so-referred to as supervisor is dealing with your consumers. I'm able to assure I’m not the main man or woman to come across these types of habits from him. It built me would like to cancel my account with your company and go elsewhere due to the fact respect is not what your company offers. I did not request for being addressed in this manner and felt which the agent and supervisor overreacted to my thoughts to elaborate on the strategies.
November 13, 2014 at 9:52 am Now i am not pleased with u all att all are really poorest and i dont give damn all att alter program etcetera matter i talk that human being cant improve my program paynent wont undertaking i nonetheless not intending to spend damn mobile phone I would like u all att I'm not pleased with i will swap straight chat u squandered my cash i am not going shell out u nothing at all 198,00 dollar i wont purchase it i converse other agent wont change my program also I've few challenge with att in no way transform what thier dilemma i dont care iabout your cell phone suckest in entire world at any time I'd now I need swap Dallas Texas 75247 cheap carpet with installation straight discuss now no Invoice Alright thank u i am not joyful undrrstand me